warranty service

The company “Micro Wave” provides a guarantee for all the products. The guarantee service life of E.V.O project robots starts from the date of the transfer the robot to the buyer.

For repair on a guarantee our customer has to contact the service center, provide all documents for the robot, viz. receipt and properly filled in warranty and service book. The serial number must match the number specified in the service book.

The following cases are non-warranty:

• expiration of a guarantee period;

• absence or damage of the seal of guarantee on the product;

•  evidence of mechanical, electrical, chemical and thermal damages on the body or parts of the product (including hidden), as well as traces of water ingress;

• traces of tampering on the details of the product;

• unauthorized modifications to the structure and usage of non-original components;

• wrong care and non intended use of product.